Support & Ticketing
Private ticket flows, staff assignment, status controls, transcripts, and clean support handoffs.
Plan support tools →Discord systems, engineered properly
Dark Forge Automation designs, hosts, and maintains Discord systems that give your staff clarity and give your members a reason to stay.
SYSTEM STATUS
What we build
Every build begins with your team's real workflow: what takes too long, what gets missed, and what members need to do without waiting on staff.
Private ticket flows, staff assignment, status controls, transcripts, and clean support handoffs.
Plan support tools →Verification panels, welcome cards, roles, rules acknowledgement, and safer member entry.
Plan onboarding →Leveling, pets, economy, giveaways, QOTD, events, polls, games, and member profiles.
Plan engagement →Purpose-built Discord commands, dashboards, integrations, and workflows designed around your exact community.
Bring an idea →Flagship community suite
One managed bot for the systems a modern community needs every day: support, safety, engagement, events, leveling, economy, pets, and more.
How it works
No mystery scope. No surprise deployment. You see the system in a safe test server before it touches your live community.
We discuss your community, your staff workflow, and what you want automated.
We tailor an existing system or create the custom behavior you need.
You use it in a test server and approve the experience before launch.
We host, monitor, back up, and maintain the system after it goes live.
Straightforward starting points
STARTER
For communities ready to solve one important operational problem well.
From $249plus managed hosting from $29/monthMOST POPULAR
A coordinated, managed bot for growing communities that need more than one tool.
From $599plus managed hosting from $59/monthCUSTOM
For established teams that need special integrations or an entirely custom Discord experience.
Custom quotescoped clearly before work beginsFinal scope and pricing are confirmed in writing before development begins.
Start a project
Tell us where your community is getting stuck. We'll recommend a practical next step, even if you are not sure what tools you need yet.